Bereavements Services Offices have moved over to a centralised telephone and email system. 

All calls should now be directed to 0121 216 2000 and emails to bereavement.services@birmingham.gov.uk

FBEC would suggest that,  if you are sending an email enquiry,  you should include BRANDWOOD END in the subject line.

There are several options when you ring, opening times, genealogy/finding a grave will be directed to www.birminghamburialrecords.co.uk (The grave records service is a chargeable service.  This is for burials up to 2015 if after that date it will advise which option to go to. )